FREQUENTLY ASKED QUESTIONS

We’re located at 130 South Main Street, Suite 100, Greenville, SC 29601 — right on Main Street, in the same building as M. Judson Booksellers. We’re situated just underneath M. Judson.

You can access our lobby from Main Street on either side of the staircase at the M. Judson building, or by heading down either staircase inside the M. Judson front lobby.

There are four 2-hour parking spots located at the back of the building, available on a first-come, first-served basis. Additional parking options include 2-hour street parking and the Poinsett Garage, which is located directly behind our building.

We recommend arriving 15–30 minutes early to allow time to use the facilities, change into your robe and slippers, and relax in our lounge before your service. If you’d like to shower or enjoy the steam room beforehand, we recommend arriving 60 minutes or more early.

Please be sure to complete your intake forms prior to arrival. You’ll receive a text message with a link to your format the phone number you provided when booking your appointment. Completing it ahead of time allows your provider to review your information and prepare for your service.

To leave a tip, you can add 20% or any amount you prefer at checkout when paying for your service.

All changes and cancellations must be made at least 48 hours in advance to avoid being charged the full amount of the service(s) booked. Members enjoy an extended privilege with a 24-hour cancellation policy.

We have a couples room where we can schedule two separate massage or facial appointments together. To guarantee your spot in the couples room, please call us directly—we’ll confirm availability and help get everything booked for you.

Based on your intake form, we will make any necessary adjustments to accommodate allergies and sensitivities, ensuring a minimal likelihood of reaction.