FREQUENTLY ASKED QUESTIONS

SPA ETIQUETTE

Massage Experience

  • All of our massage therapist are highly trained professionals regardless of gender. If you have a gender preference please specify when making your reservation.

  • If you have any medical considerations or allergies we should be aware of, please notify us.

  • Your comfort is our priority. How you choose to dress is entirely up to you. You will be properly draped throughout your massage, and you are welcome to wear your robe while relaxing in the spa.

    Please note: For the Thai Stretch Massage, we kindly recommend wearing loose, comfortable clothing to allow for ease of movement and optimal comfort throughout your session.

Phone Policy

During Services

Guests are welcome to keep their phones with them during services; however, we do not recommend using them in order to maintain a relaxing experience.

In the Lounge & Locker Rooms
Phones may be used discreetly in the relaxation lounge and locker rooms. We ask that guests be mindful of those around them. For the privacy and comfort of all, tripods, lighting equipment, and any unauthorized photos or videos of other guests are not permitted.

Cancellation Policy

Why would you ever want to cancel a spa treatment? Ok, we know stuff happens, so in consideration of the therapists and our spa schedule, we have a 48-hours notice of cancellation policy to avoid charges in-full.